When Wendy and Anya traveled to Bangkok in early 2017, their pre-planned itinerary focused on exploring scenic spots and restaurants far away from downtown Bangkok and the MRT route. Only then did they begin to use Uber to call taxis a lot. After the whole trip, it was unexpectedly I have used Uber ride-hailing services 32 times in Bangkok, and I have accumulated a lot of experience. Unfortunately, Uber withdrew from the Southeast Asian market after 2018 and had to switch to ride-hailing services such as GrabTaxi and All Thai Taxi.
Uber's expansion and end in Thailand
The U.S. gave birth to a variety of ride-hailing service software such as Uber, Lyft, Gett, and Juno. At present, only Uber has expanded to Thailand. It started to try Uber ride-hailing service in Bangkok in early 2015. However, at that time, when there were not many drivers, it was in Bangkok. The ride experience of Uber is actually not good, but as the lineup of drivers joining Uber grows larger, I personally feel that Uber has become the best ride-hailing service in Bangkok.
Uber previously launched a motorcycle taxi-hailing service. Bangkok, Thailand, was the first pilot area in the world. It was the special traffic culture of Bangkok motorcycle taxis. However, due to the opposition of the Bangkok government and industry players, it ended up in the end. However, the taxi-hailing service is getting better and better, and it is worth adopting.
Uber in Thailand will inevitably be boycotted by the local taxi industry, and there are also issues of ambiguous regulations. At the end of 2017, Uber cooperated with Thai taxi industry Howa to launch the uberTAXI service. Just like uberTAXI launched in Taiwan that year, people who love Uber services can now also use Uber services in Bangkok. Call a legal taxi service without worrying about boycotts and illegal issues.
On March 2018, 3, Uber announced the sale of Thailand, Indonesia, Singapore, Malaysia, Vietnam, Myanmar, Cambodia, the Philippines and other Southeast Asian businesses to Grab, a ride-hailing service company in Singapore, following the sale of its China business in 26. Uber will hold it after the merger. With 2016% of Grab's equity, travelers who travel to Thailand for free travel in the future can only switch to taxi-hailing services such as GrabTaxi, All Thai Taxi, and Easy Taxi!
Related Reading ▶️"Bangkok Free Tour" GrabTaxi Taxi Service: Say goodbye to the inferior experience of Thai taxis
Why choose to use Uber ride-hailing service in Bangkok?
With the continuous efforts of the Thai government to rectify, we can actually feel that the standard of taxis has gradually improved. But this is what people feel. The first time you encounter a bad driver, you may have a considerate mentality of "a rat shit, a pot of porridge", but When encountering a bad driver for the second time, it usually turns into a feeling of "overturning a boat with one pole". The average level of taxis in Bangkok is still uneven, and tourists almost always encounter more than twice. The bad experience has created a general bad impression of Bangkok taxis.
I originally used GrabTaxi to call taxi software, but I used GrabTaxi on Sukhumvit Road, Ratchada Train Night Market and other places many times. I couldn’t find a car for most of the day, which reduced my trust. Uber drivers have to wait for passengers to get on the bus before the software provides destination information, so as to avoid refusal. In addition, cash-free transactions, a large number of drivers, and excellent software design make Uber Uber immediately become Wendy's favorite.
Basic functions and operation screen
Vehicle type
Uber provides three types of vehicle services in Bangkok: Uber X, UBER BLACK, and SUV, with a passenger capacity of 1-4.Most taxis in Bangkok are gas vehicles, and the space in the rear compartment is almost occupied by gas equipment. The advantage of using Uber to call private cars is that the space in the rear compartment of the vehicle is abundant.
Even if we call the elite Uber at the lowest level, we often hire a small car like Nissan March. There is still room for a large luggage in the rear compartment. With the addition of the front seat space, it is not a problem for 2 people and 2 luggage to board. If you add luggage, it is recommended to call Honor Uber or RV at least, and Honor Uber has a higher starting price, a larger model, and the driver will help you open the door.
▲ Uber Uber currently provides elite Uber, premium Uber, and SUVs in Bangkok, and the software will test the fares in real time for reference.
Billing information
The minimum fare for using Uber in Bangkok is 25 baht (฿), which is lower than the 35 baht for ordinary taxis. For the first time registered users enter the "uberbkknow" Promo Code and receive a 200 baht free ride credit. Uber's fare structure includes three items: basic fare, travel distance, and travel time. After each ride, you can check the fare in the APP and send the ride details to the registered email. If you use a credit card to pay, you will be charged an additional foreign country. The transaction fee is 1.5%, and this fee will not be known until the receipt of the credit card order.
- Basic fare: Elite Uber charges 20 baht each time, Premium Uber charges 40 baht each time
- Driving distance: 4 baht per kilometer, the bonus rate will be charged in multiples of XX
- Driving time: 2 baht per minute, the bonus rate will be charged in multiples of XX
- 刷卡手續費：依照刷卡金額收取1.5%手續費，1百元以下收1元，1-2百元間收2元。
- Others: cancellation fees, toll fees and additional fees per trip will not be counted as additional fees
Uber Uber’s fee standard, including the calculation of travel time and distance, is quite fair and reasonable. Many people take a taxi in Bangkok and often think that the driver detours the long road. In fact, most of it comes from one-way or main road blockage. The fare includes both time and distance. Distance considerations mean that the driving route with the shortest distance may not be the cheapest!
As for the extra 1.5% overseas credit card handling fee, I believe that those who make good use of credit card offers will be compensated from overseas credit card payments. Using a credit card can avoid change and reduce the amount of exchange in Thai baht, which is really much more convenient.If you insist on using cash to pay, you can change your personal information to a local phone number in Thailand and you can use cash to pay.
▲ Provide detailed vehicle routing and fare information, and send electronic bills to the registered mailbox.
▲ The bill sent to the e-mail box, in addition to the car fare details, below has the discount serial number shared with friends and a 100 yuan discount for yourself.
▲ The airport transfer between Don Mueang and Suvarnabhumi Airport in Bangkok adopts a unified pricing model. You can refer to the official website for instructions.
▲ In 2017, the Uber fare details for the free travel in Bangkok looks terrible, but it is actually quite economical. The cross-border transaction fee is about 1-2 yuan per transaction.In the future, you can stay in more cheap hotels far away from the MRT station!
Calling process and using skills
The first step.Start and end location data input: make good use of Google Map map data and annotation
Although it is said that Uber is secretly creating its own map data and introducing multiple external map data, it is still based on Google Map map data. It is recommended that you can use Google Map to mark hotels, attractions and other information when planning your itinerary. Use Uber When setting the destination, you can directly enter English to search, and the Google Map shows the location, which can be searched by the software.
If you find it too troublesome to type and search, just press and hold the asterisk on the Google Map, copy the location information and paste it to Uber. Uber will absolutely search for all the information on Google Map, even when the Google Map displays the location name in Chinese. , And you can search it by typing Chinese directly, which is very convenient.
▲ When setting the starting and ending locations, as long as there is data displayed on the Google map (Chinese is also OK), there is no problem entering the setting, and there is a bonus billing reminder for peak hours.
▲ After the pick-up and drop-off locations are set, the software immediately provides estimated fare calculations.
▲ After confirming the estimated fare and vehicle type, you can press the button to confirm the call.
▲ During peak hours, the software will remind you of the fare bonus to confirm whether you still want to call.
▲ After confirming the call, the software immediately searches and matches nearby vehicles, and the driver cannot know the destination beforehand, which greatly reduces the number of rejections.
▲ After the matching is completed, the software provides information such as vehicle number, model, driver code and evaluation, and provides real-time tracking of vehicle location.
The second step.Car information confirmation: make good use of Uber APP to know the location of the car
After entering the starting and ending location information, the software provides three types of models: Elite Uber, Honor Uber, and RV. It also displays the estimated amount of car funds. After selecting the type of vehicle you want, the software will immediately search and match. It succeeds After that, the vehicle model, license plate number, evaluation score, driver's name, and profile photo will be displayed. If you feel that the model is not suitable or the evaluation is not satisfactory, you can immediately cancel the call within 5 minutes without charging.
Uber's vehicle positioning is quite accurate. People who are familiar with the model and appearance of the vehicle, coupled with the vehicle number and positioning information, are believed to be able to quickly grasp the location of the vehicle, so that the driver will not find anyone.If you are not familiar with the vehicle model, you have to rely on the license plate number and location information. The only thing to note is that when the software returns the location of the vehicle, it is estimated to be about 10 seconds behind. So according to Wendy’s experience, when the software displays the vehicle’s location When it is still 50-80 meters away, the vehicle has actually arrived at the pickup location!
If you are still not at ease, you can set the Thai contact number information and let the driver contact you if necessary. At that time, Wendy actually forgot to change the password of the information, so she maintains the Taiwan mobile phone number. She has never spoken to the driver, but relying on accuracy. GPS positioning has never failed.
▲ After confirming the type of vehicle, the driver will be matched and detailed information will be provided. The location of the vehicle can be grasped by software.
▲ In case the driver cancels the order within 5 minutes, the software will automatically re-match, but the driver refuses to accept the order too many times and will be punished by suspension of online business.
▲ The software returns the location of the vehicle in real time, greatly reducing the difficulty of pick-up and drop-off, but the vehicle location information will be delayed by about 10 seconds or 60 meters.
▲Wait at the pick-up location, carefully follow the information of the vehicle's location, model, and vehicle number to get on the bus smoothly.
▲ Uber offers private car service, and there is room in the rear compartment for a large piece of luggage.
The third step.Confirmation and modification of the itinerary: Make good use of multiple stops to make the itinerary smoother
Every time you take Uber to set a destination, you can use the software to change the destination on the car, or ask the driver to stop at multiple locations. Because the fare calculation is automatically calculated based on the distance and time, the driver will be happy to cooperate, as long as the driver Without swiping "Complete Trip" on his mobile phone, the fare is always calculated and accumulated.
One morning we took a car to go for a massage. When we returned to the hotel, we set the address of the next hotel, and then asked the driver to stop at the original hotel. After we picked up the luggage, we could go directly to the new hotel with the original car. Save money, time, and effort to ride a ride!
- Passengers cancel the itinerary within 5 minutes of the reservation without paying cancellation fees.
- If the vehicle does not get on the bus within 5 minutes of arrival, you may have to pay a cancellation fee.
▲ During driving, the vehicle location and travel path can also be grasped through the software. The path is for reference only. Drivers usually follow the Google Map navigation that the Uber software automatically redirects to drive.
▲ The itinerary can be tracked in the car in real time, and the destination can be changed or the stop can be added at any time. Just communicate with the driver in the car.
▲ After the driver picks up the passengers and gets on the bus, they will know the destination by swiping and jump to the Google Map navigation. Many people will confirm with the passengers verbally.
▲Using multiple stops, you can successfully complete the itinerary of changing hotels, picking up friends, and temporary purchases, which is convenient and saves time and money.
The fourth step.Riding evaluation and assistance: timely response to the riding experience and request for assistance
Uber has a complete record of driving routes and cost details, which greatly reduces possible disputes between passengers and drivers. If you have any doubts, you can immediately report them through the software. You can even contact the driver or the driver through the software when something is left in the car. Uber.Of course, if the overall ride experience is good, it is recommended to provide a five-star evaluation directly, if only four stars are given, in fact, the driver will be deducted for the evaluation!
▲ After the ride, you can give the driver a five-star evaluation and a short comment. Anything less than four stars is considered unqualified.
Ride experience sharing
Many people often feel that Bangkok taxis are detouring. The main reasons are four one-way roads, traffic jams on main roads, unfamiliar road conditions, and deliberate detours. The first two often cause misunderstandings between drivers and passengers, and the latter two are caused by drivers. Of different standards.
In the case of Uber, the software design and strict regulations allow drivers and passengers to master the itinerary throughout the journey, which greatly reduces the possibility of misunderstanding between the two parties. In addition, most drivers use navigation software, and there will be basically no detours.It should be noted that most Uber drivers are non-long-term practitioners. Although their service attitudes are good, they are often unfamiliar with road conditions.
◎ Advantages
- Provide a multi-language interface, use your familiar language to call a car.
- The drivers are of orderly standard, and the passenger feedback mechanism for screening bad drivers is excellent.
- Record the ride route and cost details in detail, and you are not afraid of leaving things in the car.
- Combined with Google Map data, itinerary planning and purpose setting are more convenient.
- Credit cards can be used for payment, eliminating the hassle and possible disputes of finding change.
◎ Disadvantages
- Some novice drivers are not familiar with the route and rely heavily on the navigation system.
- The service is limited to the Bangkok area, and it is not possible to travel to and from nearby attractions.
◎ Unexpected situation
- It coincided with the king's funeral, and the Grand Palace was traffic controlled during the king's funeral. The driver was lost for a long time before arriving at the boarding place.
- When going to the Floating Market on the west side of Bangkok, the driver was unfamiliar and took the wrong highway interchange and took a long detour.
- When returning to the hotel from the Chinatown area at night, the driver drove carefully and slowly, but almost collided with the tuk-tuk instead.
- Calling a taxi in the western fringe area of Bangkok City, the system showed that there was no service in the area, and finally was rescued by GrabTaxi.
▲ When calling a train at Siam Station in the city center, when the order was cancelled, the software immediately re-matched.
▲ When matching drivers, I often encounter drivers who are about to complete their journey nearby. It shows that the algorithm of software matching is quite good. The empty rate of vehicles is reduced a lot, but the number of drivers must be enough.
▲ To and from the newly opened Show DC mall, as long as you find the location on Google Map, you can get a car.
▲ Go to the well-known SPA shop in the alleys near Dongluo. It is a little far away from the MRT station, but taking Uber will not care about this at all.
▲ There is no obvious place to board the bus nearby. Just find a hotel on the roadside where you have stayed before and wait for the bus comfortably in the hotel lobby.
▲ Even at the East Bus Station to and from Pattaya, Uber is also called to transport luggage to the hotel in Bangkok.
▲ Taking Uber will be addictive. I don’t want to stop a taxi on the side of the road, because I don’t know when a driver with a big mouth will pop up and ruin the mood of vacation.
▲ I have taken a couple of very personalized cargo dual-purpose vehicles. In fact, not only the rear compartment is large, but the interior space is also quite spacious.
▲ Living in a new hotel far away from the MRT station, the rooms are nice and cheap, and there is no trouble in getting in and out by taxi. There is no need to designate a hotel near the MRT station in the future!
▲ Ride everywhere to look for gourmet restaurants, as long as you mark on Google Map beforehand, you can go wherever you want to go anytime.
▲ Take Uber directly to New Sanglun Night Market. Although the night market is close to the MRT station, I don’t bother to take the MRT.
▲ Itinerary for a new hotel in one day. Fortunately, Uber, otherwise it will be tired if you imagine it.
▲ Bangkok Uber drivers have a high proportion of women and young people. The feeling of asking drivers for prices in the past seems to have been a long time ago.
▲ In the busy Asoke terminal 21 department store, it is very difficult to call a taxi and pick up the bus, but when you go to the co-structured hotel next door, you can wait for the bus leisurely and sometimes someone helps to open the door.
▲ When you come to the cheap new hotel on the north side of Khao San Road, the accommodation fee you save can be used to take several Uber entrances and exits.
▲ Take a ride directly to the Floating Market in the west of Bangkok, which is convenient and cheap.However, when calling a taxi at the South Bus Station, it turned out that it was not within the service range, so I quickly came to the rescue by GrabTaxi.
▲ Come near Khao San RoadA bit remoteQuite quiet new hotel, enjoy cheap accommodation, easy access to Uber attractions.
▲ Since taking Uber, I feel that there are fewer opportunities to "interact" with the driver, but you can also take the initiative to chat with the driver.
▲ Get on the bus in the alleys of the exchange shop in Pratunam Market. The downtown area of Siam is really suitable for using Uber.
▲ When you come to the new hotel in the Pratunam area, public transportation is actually inconvenient, but Uber is not a problem!
▲ Try to call a taxi next to Siam Discovery in the busy city center of Siam. Relying on the software's excellent matching function, you can call a taxi that will never bid farewell!
▲Preparing to leave the last hotel, Uber records the travel route and details in detail. When writing the itinerary lazy bag, just call up the Uber travel record, haha!
✅Comprehensive evaluation: Make good use of Uber. Create your own exclusive and flexible chartered car for free travel
Uber often challenges the laws and regulations of various countries around the world, under the banner of new creation, hoping to break through the current industry conditions and the rules of the game. This style of behavior is different, some people hate it, and some people love it. However, from a pure user perspective, it There is no doubt about the high level of software and service design.
In addition to using Uber to experience excellent taxi services, the biggest advantage is that you can use Uber to create your own exclusive and flexible chartered free travel. As long as you are in Bangkok, you can enjoy going wherever you want. Quasi-chartered free travel services, those who are interested in using Uber to plan free travel in Bangkok, provide the following experience for your reference.
- The pre-planned itinerary is fully marked on the Google Map location, and the return destination can be set at any time.
- Book a hotel far away from the MRT station, which is cheap and comfortable, and can avoid congested roads.
- Pay directly by credit card, reduce the amount of travel exchange, and get on and off the bus easily and calmly.
- It is recommended to use other chartered services if it is far away from the scenic spots in downtown Bangkok and is not within the scope of Uber's service.
When the level of taxis in Bangkok is not yet complete, compared to GrabTaxi (Singapore), All Thai Taxi (Thailand), Easy Taxi (Brazil) and other models that absorb existing taxis, Uber's Uber model that occupies private cars can be said to be Bangkok's current Uber model. The most comfortable and reassuring taxi-hailing service.However, GrabTaxi has successively included white-branded cars, moped taxis and other car types to request taxis. If you have the opportunity to use GrabTaxi to call white-branded cars for a trial, maybe the ride experience is good, but GrabTaxi still has to continue to improve the user interface and open up credit cards internationally. Swipe and so on.
◎ Introduction to Uber software.Download link
– Download page:App Store | Google Play | Windows Store
– Official website: https://www.uber.com/
– Software introduction:
This is the "passenger terminal" Uber application. To download and register the "co-driver terminal" application, please go to http://t.uber.com/aa
Uber Uber is a ride sharing app that provides fast and safe transportation services that can be enjoyed in minutes, day or night.You no longer need to worry about parking problems, and you don’t have to wait for a taxi or bus.With Uber, you can book a car with just a tap, and you can easily pay with a credit card, or you can pay in cash in a designated city.
Whether you are heading to the airport or moving in the city, Uber Uber prepares you for high-quality and trustworthy ride needs. Uber Uber has provided services in more than 500 cities around the world. Please download the App and experience your first premium ride service immediately.
Uber appointment is very simple, please see the following instructions:
Just open the app and tell us your destination.
The app will automatically determine your location, and the Uber partner driver will know where to pick you up.
You will see the driver’s photo and detailed information about the vehicle, and track where the vehicle is currently driving on the map.
Credit cards, cash (only in designated cities), Android Pay, PayPal and more are available for payment.
After the ride, you can rate the driver and provide feedback to help us improve the Uber experience.You will also receive a receipt via email.
Want to get from A to B in a simple and fast way?Try uberX Elite Uber, our most economical and personal choice.
Want to save fares?Try uberPOOL smart car sharing, you will share the ride with people going to the same destination and enjoy lower fares.
Want to enhance your ride experience?Please use UberBLACK to enjoy high-end cars.And whether you are traveling with a group of friends or a vehicle that requires auxiliary facilities, Uber has many options for your reference.
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Please note: Continued use of GPS positioning behind the scenes may reduce battery life.
