🈸Agoda Room Reservation Teaching: Apply for Refund Compensation for Card Swiping Fees for Foreign Transactions

agodaIt is an online room booking company headquartered in Singapore, which is affiliated to the Priceline Group in the United States. It does not currently set up a branch in Taiwan. Therefore, when booking a room with a credit card in Taiwan, a 1.5% international credit card handling fee will be incurred. Cash back to the credit card account. Currently, compensation A is used in the member's account. When booking a room with a credit card, remember to provide the credit card swipe details to the agoda room, so that you can prepare the fund for your next travel reservation.

A basic introduction to credit card overseas credit card processing fees📂

For cross-border credit card consumption, VISA/MasterCard/JCB and other international credit card organizations all charge a 1% credit card handling fee, plus the 0.5% upper limit of the bank's handling fee stipulated by the Financial Regulatory Commission of the Executive Yuan. When swiping the card for overseas consumption, an additional 1.5% handling fee of the total consumption amount will usually be charged. At present, swiping the card on the agoda online platform is regarded as overseas consumption, no unified invoice will be provided, and an additional 1.5% handling fee will be charged.

The operation process of applying for foreign credit card fee compensation

How to apply for reimbursement of foreign credit card fees?

When applying for agoda compensation for card swiping fees, you must prepare the credit card bill details, indicate the card swiping items and the fee amount, and write to the official customer service to apply for compensation. The following briefly introduces the process of the operation steps.

Hotel Reservation Guide -

Operating time:

20

Minutes

cost:

0

USD

Required tools:

Internet computer

prepare materials:

Credit card details
email account

Steps to apply for reimbursement of foreign credit card swipe fees

Hotel Reservation Guide -

Step XNUMX: Prepare the reservation record and credit card details

When applying for compensation, you must prepare your agoda order number and credit card bill details in advance. The order compensation scope is limited to three months, and you can apply within three months from the date of deduction.
The order number can be inquired after logging into the agoda member account. After swiping the card, you can apply immediately when you receive the credit card bill the next month.

Hotel Reservation Guide -

Step XNUMX: Send a letter to apply

Prepare a screenshot of the bill indicating the issuing bank of the credit card, the name of the holder, and the last four digits of the card number. The screenshot indicates the order fee and handling fee, and send it to the official customer service mailbox of agoda.
The subject of the letter is to fill in "Apply for foreign credit card handling fee compensation", and the content should indicate the card issuing bank, the holder's name, the last four digits of the card number, the order number, the credit card amount and the handling fee information. The attached file provides detailed screenshots.

Hotel Reservation Guide -

Step XNUMX: Customer service replies to the letter

Receive a reply letter from agoda, stating whether the application is eligible for compensation, and asking if you are willing to accept the A compensation plan and the amount of the refund. Usually, you can receive a reply from customer service within 48 hours.
Considering that the overseas credit card handling fee is not charged by agoda, agoda proposes a compensation plan, providing A gold equivalent to cash, and you can use A gold to book a room on agoda within 3 months.

Hotel Reservation Guide -

Step XNUMX: Reply and confirm compensation

After simply replying to confirm the acceptance of the A gold compensation plan, you can log in to your agoda member account again in the future to confirm whether the A gold has been remitted to the account, and you can usually receive the A gold within 48 hours.

Matters needing attention when applying for foreign credit card fee compensation

When applying for agoda's overseas credit card fee compensation plan, you must remind everyone of the following precautions:

  • The A gold for overseas credit card handling fee compensation is valid within 3 months, and its intention is also to encourage members to make more use of agoda to book rooms.
  • You can apply for a refund within three months from the date of deduction, plus the 3-month usage period of the A gold, which means that the A gold can be used for reservations within half a year at most.
  • For overseas credit card compensation, you will be automatically asked whether to use A gold when booking a room. It is also only applicable to credit card reservations, not for in-store payment.
  • If you have any questions, please contact the official customer service directly.Chinese customer service telephone: 02-7750-7701; Chinese customer service mailbox:[email protected]

Related Reading ▶️🈸agoda room booking tutorial: room booking process and money-saving tips revealed

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