Rakuten STAY TERRACE Hakone Kowakudani is Rakuten STAY's successor to...Hakone Sengokuhara,Hakone Lake AshinokoThe third accommodation in the group offers a unique vacation experience with a private natural hot spring, sauna, and foot bath terrace. Designed for multi-person stays and vacation apartments, it's perfect for families, groups of friends booking the entire property, or traveling with pets. (🔎Booking prices and reviews:)agoda|booking.com|Trip|klook)
Hakone Kowakudani Rakuten Residence Terrace Hotel
Rakuten STAY TERRACE Hakone KowakudaniQuick overview: Basic information about Rakuten STAY TERRACE, Hakone-Kowakudani
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Rakuten STAY TERRACE Hakone Kowakudani will grandly open on November 1, 2024. The original site was Hakone Sensenkaku, which was demolished and completely rebuilt into a four-story building, becoming Rakuten STAY's successor to the Hakone Sensenkaku.Hakone Sengokuhara,Hakone Lake AshinokoThe third Hakone base is part of the TERRACE series, which emphasizes open spaces and a sophisticated resort atmosphere. It is located in Kowakudani, a 5-minute walk from Kowakudani Station on the Hakone Tozan Railway.
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Which room type would you recommend? Room type selection at Rakuten STAY TERRACE Hakone-Kowakudani.
| Room Type | 空间 | bed | Number of people |
|---|---|---|---|
| Type A: Suite Pet Friendly | 170㎡ + 40㎡ (terrace) + 45㎡ (dog running area) | 4 king-size beds + 2 half-double beds (Paramount electric beds) | 10 |
| Type B: Suite | 95㎡ + 27㎡ (terrace) | 1 king bed + 2 queen bed | 6 |
| Type C: Six-person guest room | 90㎡ 20㎡ (terrace) | 1 king bed + 2 queen bed | 6 |
| Type D: Six-person guest rooms, pet-friendly | 75㎡+20㎡(露台)/75㎡+15㎡(露台)+25㎡(狗狗跑步場) | 2 queen beds + 2 Japanese futons | 6 |
| Type E: Six-person bunk bed room | 72㎡ + 18㎡ (terrace) | 2 double beds + 2 loft single beds | 6 |
| Type E: Six-person tatami room | 66㎡ + 18㎡ (terrace) | 2 queen beds + 2 Japanese futons | 6 |
| Type F: Four-person guest rooms, pet-friendly | 52㎡+12㎡(露台)/59㎡+11㎡(露台)+25㎡(狗狗跑步場) | 2 double beds | 4 |
| Type G: Four-person guest room | 70㎡ | 2 king bed | 4 |
| ARMONIA Showroom Available for Stay | 80㎡ + 19㎡ (terrace) | 2 queen beds + 2 Japanese futons | 6 |
Rakuten STAY TERRACE Hakone Kowakudani features 22 guest rooms, starting from 52 square meters. Each room has a spacious terrace, and some rooms offer private open-air baths, foot bath terraces, or saunas. Pet-friendly rooms even have a dog running area. In addition, each room is equipped with a natural hot spring bath, projector, washer and dryer, and a fully equipped kitchen with an IH stove, microwave, and all necessary cooking utensils, providing a complete resort apartment atmosphere.
Rakuten STAY TERRACE Hakone Kowakudani features an interior designed with Hakone earth tones and wood grain accents. Except for the G-type guest rooms, each room has a spacious terrace and a natural hot spring foot bath, allowing guests to enjoy Hakone mountain views while soaking their feet. In summer, guests can directly admire the Daimonji-yaki (grilled glaze) of Hakone's three major festivals from the terrace, while in winter, they can witness Hakone Ekiden runners passing by. (🔎Booking prices and reviews:)agoda|booking.com|Trip|klook)
What services are provided? Rakuten STAY TERRACE: Breakfast and public facilities at Kowakudani, Hakone.
| floor | facility |
|---|---|
| 2F-4F | 客房 |
| 1F | Lounge and guest rooms |
Rakuten STAY TERRACE Hakone Kowakudani employs a self-check-in system. After entering the main gate using the provided password, guests can check in and out via a tablet in their room. However, no cleaning service is provided during the stay; guests are responsible for maintaining the room's cleanliness. The entire facility operates on a no-staff basis, but additional services such as spa treatments and French-style meals can be booked in advance, with staff providing on-site assistance.
Rakuten STAY TERRACE Hakone Kowakudani offers a flexible dining experience with options for self-catering or à la carte options. Each room has a fully equipped kitchen with cookware, utensils, and condiment containers; guests must bring their own condiments. Breakfast uses ingredients from popular Rakuten Market shops and offers both Japanese and Western options. For added convenience, a dinner option is available, including sea urchin shabu-shabu, beef sukiyaki, and a BBQ set meal.
How to get there by public transport? Transportation information and surrounding environment of Rakuten STAY TERRACE Hakone-Kowakudani.
Rakuten STAY TERRACE Hakone Kowakudani is located near Kowakudani Station on the Hakone Tozan Railway, a 5-minute walk from the station. However, the walk from the hotel to Kowakudani Station is a slight uphill section without a sidewalk, making it best suited for those driving. From Tokyo, you can take the Shinkansen to Odawara Station, then transfer to the Hakone Tozan Railway for about 30 minutes to reach Kowakudani Station. Alternatively, you can take the Hakone Tozan Bus or the Izu Hakone Bus and get off at Jaboneno Station, from where it's a 2-minute walk to the hotel.
Rakuten STAY TERRACE Hakone Kowakudani is a 20-minute drive from the Odawara-Nishi IC on the Odawara-Atsugi Road, or a 30-minute drive from the Gotemba IC on the Tomei Expressway. The hotel offers 23 free parking spaces, including 6 paid EV charging stations. Furthermore, Hakone Kowakuen, a natural hot spring and water park, is a 4-minute drive from the hotel, and the Hakone no Mori Museum, Japan's first outdoor sculpture museum, is a 6-minute drive away – both easily accessible attractions.
In-depth understanding: The brand story of Rakuten STAY TERRACE, Kowakudani, Hakone
- Rakuten STAY SPECIAL：Hakone Lake Ashi Fujimi Terrace(2024)
- Rakuten STAY VILLA：Lake in Mount Fuji|Hakone Sengokuhara(2021)｜Fuji Kawaguchiko Forest(2022)
- Rakuten STAY House:Fujikawaguchiko Station
Rakuten Group, Inc. was founded in February 1997. It was originally an internet company operating an internet e-commerce platform, Rakuten Market. , founded Rakuten LIFULL STAY Co., Ltd. in 2, headquartered in Tokyo, Japan, specializing in accommodation online booking, accommodation facility management and other businesses, owning the Rakuten STAY accommodation brand and the Vacation STAY booking platform.
Rakuten STAY is a brand specializing in residential accommodations, divided into three main sub-types: villas, houses, and motels. It also offers terrace rooms in TERRACE and urban apartments in URBAN. In addition, it has special cross-industry collaborations with sports and mascots, as well as accommodation experiences that combine with open-air market products. Its locations are in Tokyo, Osaka, Fukuoka, Naha and other places, as well as resort destinations such as Hakone, Nikko, Fuji, Awaji Island and Miyako Island.
Video Introduction: Rakuten STAY TERRACE Hakone Kowakudani Unboxing Video
Overall Review: Actual Accommodation Reviews for Rakuten STAY TERRACE Hakone-Kowakudani
Rakuten STAY TERRACE Hakone Kowakudani is a Rakuten STAY brand under the Rakuten Group. Rooms range in size from 52 to 170 square meters, each equipped with a private natural hot spring bath, sauna, foot bath, and room-wide projector, emphasizing ultimate privacy and resort-style accommodation. The facilities are impressive, but housekeeping is not provided during your stay, which may lead to concerns about insufficient amenities or a lack of support. Overall, it's suitable for families or small groups seeking a private space and enjoying the private hot spring and sauna in their rooms.
- Service features and brand characteristics: The entire check-in process is self-service and unmanned, with a strong sense of design but lacking the warmth of a real person.The hotel has implemented a self-service check-in system, where guests unlock their rooms with a pre-provided password. Check-in and check-out are both completed via tablet in the room. The process includes entering the reservation number, confirming the reservation details, signing consent forms, entering guest information, and confirming identity via video call. Even seniors unfamiliar with technology can complete the process smoothly. However, due to the unmanned nature of the accommodation, if items are forgotten after check-out, a phone call is required to access the lobby. Since there is no counter, luggage storage is not available before check-in or after check-out.
- Room type selection and facilities: From family rooms to large gatherings, the rooms are surprisingly large, and the private sauna is the biggest highlight.There are six types of guest rooms, with suites accommodating up to 10 people. All rooms share amenities including a terrace, welcome drinks and light snacks, a projector, pajamas, a natural hot spring bath with a water jet, and a dry sauna. Some suites also feature an open-air bath, a water shower, and a 5.1-channel surround sound system. The sauna and hot spring foot bath are highly praised; the cypress wood bathtub and semi-open-air bath are comparable in size to a small hotel's large public bath. The kitchen is equipped with state-of-the-art appliances, including a Dyson hairdryer, although thorough cleaning may be a concern.
- Dining space and public facilities: Ingredients are delivered directly from Lotte Market and chefs can be booked, but you have to cook the food yourself.Dinner options include sea urchin shabu-shabu with goldeneye snapper from Izu, beef sukiyaki, and a steak BBQ set meal. Breakfast offers both Japanese and Western options, with each set meal including a welcome beverage. Meals are prepared in the room refrigerator before check-in and are not included. The second floor features Lotte STAY's first exclusive spa, offering aromatherapy massages and facials; reservations are required for spa use. Beer, wine, sake, soft drinks, snacks, and a welcome dessert are provided complimentaryly in the refrigerator.
- Transportation and surrounding environment: It is a 5-minute walk from Kowakudani Station, but convenience stores and restaurants require a car to reach.Located a 5-minute walk from Kowakudani Station on the Hakone Tozan Railway, the building offers free parking with one space per passenger room, plus 6 EV charging spots. It's a 4-minute drive to Kowakuen Garden, a 6-minute drive to the Hakone Sculpture Forest Museum, and a 3-minute drive to the nearest convenience store. There are no restaurants or convenience stores within walking distance of the facility. Due to its proximity to Mt. Myojo, it offers unique local experiences, allowing visitors to enjoy the daimonji-yaki torch and fireworks in summer and witness Hakone Ekiden runners from their windows in winter.
⭐Recommendation rating: ★★★★☆ (4.5/5.0)
- Recommended groups:Families, small groups, or travelers with pets who wish to fully enjoy the sauna and hot springs in a private space
- Reasons for recommendation:The room features a private natural hot spring, sauna, and foot bath, offering spacious accommodations comparable to a resort villa. For this level of accommodation, the cost is relatively affordable.
✅Reminders
- Cleaning service is not provided during consecutive stays.According to facility regulations, cleaning staff will not be allowed to enter the room during consecutive stays. Several reviews have also indicated that the cleanliness upon check-in did not meet expectations. It is recommended to check immediately after check-in whether the cooking utensils, kitchen equipment, etc. have been properly cleaned. If you have any concerns, please contact customer service as soon as possible.
- Food and beverage reservations must be made in advance, and some items will require self-heating:Meal plans can only be booked through the Rakuten STAY official app or Rakuten Travel. Except for the chef's special offer, meals are prepared in advance in the refrigerator and guests need to heat them up or cook them themselves. It is not a full-service meal. Please confirm whether it meets your needs before booking.
