agodaThis is a Singapore-based online hotel booking company, a subsidiary of the US-based Priceline Group. It has now established a branch in Taiwan. Therefore, when booking with a credit card in Taiwan, a 1.5% international credit card transaction fee will be incurred. However, this fee will be refunded to the credit card account in cash after the transaction is processed, acting as a compensation credit to the member's account. When booking with a credit card, remember to provide the credit card transaction details to [the company/organization].agodaYou can use the hotel room as a fund to book accommodations for your next trip.
Basic introduction to overseas credit card swiping fees
For cross-border credit card transactions, international credit card organizations such as VISA, MasterCard, and JCB all charge a 1% transaction fee. In addition, the Financial Supervisory Commission of the Executive Yuan stipulates a 0.5% cap on bank transaction fees. Therefore, when using a Taiwanese bank-issued credit card for overseas transactions, an additional 1.5% fee is typically charged on the total transaction amount.agodaOnline card payments are treated as overseas purchases, and no standard invoice will be provided. A 1.5% handling fee will also be charged.
The operation process of applying for foreign credit card fee compensation
How to apply for reimbursement of foreign credit card fees?
ApplicationagodaWhen requesting a refund for credit card transaction fees, you must prepare your credit card statement showing the transaction and the fee amount, and then write to customer service to apply for a refund. The following is a simple introduction to the steps involved.
Operating time:
20
Minutes
cost:
0
USD
Required tools:
prepare materials:
Steps to apply for reimbursement of foreign credit card swipe fees
Step XNUMX: Prepare the reservation record and credit card details
When applying for compensation, you must prepare in advance.agodaOrder number and credit card statement details are required. Order compensation is limited to a period of three months, and applications can be submitted within three months from the date of deduction.
Order number can be logged inagodaAfter checking your member account, you can immediately submit an application when you receive your credit card statement the following month after making a purchase.
Step XNUMX: Send a letter to apply
Prepare a screenshot of your credit card statement showing the issuing bank, cardholder's name, and the last four digits of the card number. Annotate the screenshot with order fees and transaction charges. Send this email to [email address/contact information].agodaOfficial customer service email address.
The subject of the letter is to fill in "Apply for foreign credit card handling fee compensation", and the content should indicate the card issuing bank, the holder's name, the last four digits of the card number, the order number, the credit card amount and the handling fee information. The attached file provides detailed screenshots.
Step XNUMX: Customer service replies to the letter
chargeagodaThe reply email will explain whether the application meets the compensation eligibility criteria and ask whether you are willing to accept the A-level compensation plan and the refund amount. You can usually receive a reply from customer service within 48 hours.
Considering that overseas credit card transaction fees are not determined by...agodaCollect, thereforeagodaThe proposed compensation plan offers A-money, equivalent to cash, which can be used within 3 months.agodaBook your room using Gold A.
Step XNUMX: Reply and confirm compensation
After a simple reply confirming acceptance of the compensation plan (A), you can log in again.agodaYou can check your member account to confirm whether the A-money has been deposited into your account. You will usually receive the A-money within 48 hours.
Matters needing attention when applying for foreign credit card fee compensation
ApplicationagodaWhen considering overseas credit card transaction fee compensation schemes, please note the following points:
- The "A-point" compensation for overseas credit card transaction fees is valid for three months and is intended to encourage members to make full use of it.agodaBook a room.
- You can apply for a refund within three months from the date of deduction, plus the 3-month usage period of the A gold, which means that the A gold can be used for reservations within half a year at most.
- For overseas credit card compensation, you will be automatically asked whether to use A gold when booking a room. It is also only applicable to credit card reservations, not for in-store payment.
- Applying for handling fee compensation is not 100% successful. Sometimes you have to check with the customer service window. It is recommended that you also use JCB and other overseas credit cards that waive handling fees.
- If you have any questions, please contact the official customer service directly.Chinese customer service telephone: 02-7750-7701; Chinese customer service mailbox:ppgad@pucrs.br
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